Privacy Policy

 

1. General Information

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on information society services and electronic commerce, Hotel Tramontana makes available to users of the Internet Portal www.hoteltramontana.com the following general information:

• Company Name: Explotaciones Turísticas Casañ Ferrer SL.

• Registered Address: C/La Corte 77, Benicasim 12560, Castellón, Spain

• Contact: For any inquiries, please contact Hotel Tramontana at info@hoteltramontana.com

Company Registration Details: Registered in the Commercial Registry of the province of Castellón, Volume 957, Book 522, Folio 150, Page CS-14540, EXTURCASFER S.L.

Tax Identification Number: CIF. B-12496303

2. Object

Access to and use of the website www.hoteltramontana.com are governed by and subject to these terms and conditions.

Use of the website www.hoteltramontana.com confers the status of User. Access to and use of the website www.hoteltramontana.com implies full and unreserved acceptance of these terms and conditions, which the User should therefore read carefully.

Hotel Tramontana recommends that the user print these terms and conditions and keep them for their records.

3. Access and Security

In general, users may access the website www.hoteltramontana.com freely and without charge. However, Hotel Tramontana reserves the right, in accordance with current legislation, to restrict access to certain areas of the website. To access these areas, users must register by providing all requested information, ensuring it is up-to-date and accurate.

The password is for personal use only and is non-transferable. Its transfer, even temporarily, to third parties is prohibited. Users agree to use their password diligently and keep it secret, assuming full responsibility for the consequences of its disclosure to third parties.

If a user becomes aware of or suspects that their password has been used by a third party, they must notify Hotel Tramontana immediately.

4. Use of content

 

The user agrees to use the information and services on the website www.hoteltramontana.com in accordance with the law and these general terms and conditions, and to refrain from any actions that infringe upon the rights of Hotel Tramontana or that may violate morality, public decency, public order, or netiquette.

Furthermore, by way of example only and not as an exhaustive list, the use of the website for the following purposes or with the following consequences is strictly prohibited:

Performing acts contrary to the Intellectual Property and/or Industrial Property rights of Hotel Tramontana or its legitimate owners.

1. Disseminating racist, xenophobic, pornographic, or illegal content or propaganda, content contrary to human rights, or promoting terrorism.

2. Destroying, altering, disabling, or otherwise damaging the data, programs, or electronic documents of Hotel Tramontana or third parties. These acts may constitute the crime of damage, as defined in Article 264.2 of the Spanish Penal Code.

3. Obstructing other users’ access to the service by excessively consuming the computer resources through which Hotel Tramontana provides the service, as well as carrying out actions that damage, interrupt, or cause errors in said systems.

4. Causing damage to the computer systems of Hotel Tramontana, its suppliers, or third parties, and/or introducing or spreading computer viruses, programs, macros, applets, ActiveX controls, or any other type of physical or logical system that causes or may cause damage to computer systems.

5. Reproducing, copying, distributing, making the Content publicly available through any means of public communication, transforming, or modifying the Content is prohibited unless authorized by the holder of the corresponding rights or legally permitted.

6. Using the Content, and in particular any information obtained through the Portal, to send advertising, communications for direct sales purposes, or for any other commercial purpose, unsolicited messages to multiple recipients regardless of their purpose, or marketing or disclosing such information in any way, is also prohibited.

The User shall be liable for any damages of any kind that Hotel Tramontana may suffer, directly or indirectly, as a result of the User’s breach of any of the obligations arising from these General Terms and Conditions or from applicable law in relation to the use of the Portal.

Hotel Tramontana will at all times ensure compliance with current legislation and reserves the right to deny, at its sole discretion, at any time and without prior notice, access to this Website or any part thereof to any User when the circumstances described in this legal notice apply.

5. Service

Hotel Tramontana reserves the right, without prior notice and at any time, to temporarily or permanently suspend access to the website www.hoteltramontana.com, as well as the provision of any or all of its content, and to make any modifications it deems appropriate to the website, its content, the services and information offered, its presentation or location, and the terms and conditions of access and use.

The website www.hoteltramontana.com provides access to a multitude of information, services, programs, and data made available to users by Hotel Tramontana, as well as by third-party users and/or third-party content providers. The content is offered by Hotel Tramontana in good faith, and given the large amount of information provided, some of the data or information may not be entirely accurate or up-to-date, although Hotel Tramontana makes significant efforts to ensure this. However, Hotel Tramontana is not responsible, either directly or indirectly, for any claims that may arise from content provided by third parties.

Hotel Tramontana does not guarantee the reliability, availability, or continuity of its website or its content. Therefore, users access and use the website and its content at their own risk, and Hotel Tramontana shall not be held liable in any way.

6. Intellectual and Industrial Property

The User acknowledges the Industrial and Intellectual Property rights of Hotel Tramontana, or, where applicable, of third parties, over the elements that constitute the website www.hoteltramontana.com (including, but not limited to, photographs, drawings, texts, audio, video, software, design, identifying marks, HTML code, Java or JavaScript applets, ActiveX controls, etc.) and over the website itself. The logos, domains, and trademarks owned by Hotel Tramontana are also protected. The foregoing list is merely illustrative and in no way exhaustive.

Under no circumstances does access to the website www.hoteltramontana.com imply the assignment, transfer, or any type of waiver, either total or partial, of Intellectual and/or Industrial Property rights by their legitimate owners.

Hotel Tramontana reserves all rights to reproduce, modify, adapt, publicly communicate, maintain, correct errors in, assign, sell, rent, loan, and exercise any other intellectual or industrial property rights it may hold over the content of the website www.hoteltramontana.com. Access to the website does not grant any rights related to, for example, the exploitation, transformation, decompilation, distribution, or public communication of the content, unless prior written authorization has been obtained from Hotel Tramontana or the third-party rights holders. Users may only view and obtain a private copy of the content provided that such copy is solely and exclusively for their personal and private use; its use for commercial purposes is strictly prohibited.

Under no circumstances may users modify or delete any identifying information regarding the rights of Hotel Tramontana or third parties over the content. Users may only access content through the means or procedures made available for this purpose on the website www.hoteltramontana.com or commonly used on the Internet for this purpose, provided that such access does not infringe upon Intellectual Property rights or cause any damage to the website www.hoteltramontana.com and/or its information and services.

Hotel Tramontana does not grant any license or authorization of any kind for the use of its intellectual property rights or any other rights related to its websites.

All information received on this website, such as comments, suggestions, or ideas, will be considered freely assigned to Hotel Tramontana.

Users are strictly prohibited from submitting information that cannot be treated in this manner.

Any claims that users may file regarding possible infringements of intellectual or industrial property rights over any of the content on the website www.hoteltramontana.com should be directed to the Hotel Tramontana Customer Service Department.

7. Responsibility

Hotel Tramontana shall not be liable for any service interruptions, delays, errors, malfunctions, or any other inconveniences arising from causes beyond Hotel Tramontana’s control, or due to the User’s intentional or negligent actions, or due to Force Majeure. Without prejudice to the provisions of Article 1105 of the Civil Code, Force Majeure, for the purposes of this legal notice, shall also include any events beyond Hotel Tramontana’s control, such as: failures of third-party operators or service companies, acts of government, lack of access to third-party networks, acts or omissions of public authorities, events resulting from natural phenomena, power outages, etc., and attacks by hackers or other parties specializing in the security or integrity of the computer system, provided that Hotel Tramontana has adopted all existing security measures in accordance with the state of the art. In any case, whatever the cause, Hotel Tramontana will not assume any liability for direct or indirect damages, consequential damages, and/or lost profits. Hotel Tramontana will have the right, without any compensation to the User for these reasons, to temporarily suspend the services and content of the Website to carry out maintenance, improvement, or repair operations.

The User will be solely responsible for any infractions they may commit or damages they may cause through the use of the website www.hoteltramontana.com, and Hotel Tramontana will be exonerated from any liability. The User is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against Hotel Tramontana or against the User based on the User’s use of the service. The User assumes all expenses, costs, and damages incurred by Hotel Tramontana as a result of such claims or legal actions.

Hotel Tramontana provides Users with a series of links, banners, and other types of links. Access to other third-party websites through these connections or “links” is the sole responsibility of those who perform such actions. Hotel Tramontana is not liable, under any circumstances, for any damages or losses that may arise from such use or activities.

Hotel Tramontana is not responsible under any circumstances for the services and/or products offered and/or provided by third parties through the website www.hoteltramontana.com. The use that may be made of the information and content appearing on the website www.hoteltramontana.com is the sole responsibility of the user.

Hotel Tramontana assumes no responsibility for any damage or loss to the user’s software or hardware resulting from access to the website www.hoteltramontana.com or the use of information or applications contained therein.

Regarding liability for content, email will not be considered a valid means for submitting claims. To do so, they must contact the Hotel Tramontana Customer Service department in writing, which will indicate the appropriate procedures in each case.

Hotel Tramontana does not guarantee that the content of its website is suitable or available outside of Spain. If all or part of the content on www.hoteltramontana.com is considered illegal in countries other than Spain, access to and use of said content by users is prohibited. Should such access or use occur, it will be solely the responsibility of the users, who will be obligated to comply with applicable national laws.

8. Hyperlinks

The establishment of any “hyperlink” between a website and the website www.hoteltramontana.com will be subject to the following conditions:

• Reproduction, in whole or in part, of any of the services or content of www.hoteltramontana.com is prohibited. Deep links to www.hoteltramontana.com or its services are not permitted, nor is the creation of a browser or border environment around them.

• The website on which the hyperlink is established must not contain any trademark, trade name, business name, logo, slogan, or other distinctive signs belonging to Hotel Tramontana. Under no circumstances will Hotel Tramontana be liable for the content or services made available to the public on the websites from which the hyperlink originates, nor for the information and statements contained therein.

9. Anonymous browsing through the website

Hotel Tramontana only obtains and retains the following information about visitors to its websites:

• The domain name of the Internet Service Provider (ISP) that grants them access to the network. For example, a user of ISP XXX will only be identified by the domain xxx.es. This allows us to compile statistics on the countries and servers that most frequently visit our website.
• The date and time of access to our website. This allows us to determine peak traffic times and make the necessary adjustments to prevent server overload during these periods.
• The internet address from which the link to our website originated. This data allows us to assess the effectiveness of the various banners and links pointing to our server, enabling us to optimize those that perform best.
• The number of daily visitors to each section. This allows us to identify the most popular areas and enhance their content to provide a more satisfying user experience.

The information obtained is completely anonymous and can in no case be associated with a specific, identifiable user.

This website does not use cookies or any other application that allows the collection of personal data without the consent of the data subject. (If cookies are used, it would be appropriate to include a condition stating that these cookies do not provide Hotel Tramontana with any personal data about the user, serving only to recognize the user without requiring them to identify themselves each time they access the page.)

10. Protection of Personal Data

Hotel Tramontana informs users that the processing of personal data provided through the electronic forms on the website www.hoteltramontana.com is carried out in accordance with data protection regulations.

Hotel Tramontana guarantees the confidentiality of the personal data of users of the website www.hoteltramontana.com. The data provided through the various forms will be incorporated into a database managed under the responsibility of Hotel Tramontana. This database was created to facilitate the management, administration, provision, expansion, and improvement of the services offered through the website www.hoteltramontana.com, as well as to inform users about products and services offered by Hotel Tramontana or third parties with whom Hotel Tramontana has entered into service agreements through its website.

By submitting your personal data through the electronic forms on the website, you are authorizing Hotel Tramontana to process the personal data included in these forms for the purposes indicated, and to transfer the provided data solely and exclusively for the stated purpose.

The User shall be responsible, in any case, for the accuracy of the data provided. Hotel Tramontana reserves the right to exclude from its registered services any User who has provided false information, without prejudice to any other legal action that may be taken.

The user may at any time exercise their rights of access, rectification, erasure, and objection, as well as revoke their consent for the transfer of their data, by writing to Hotel Tramontana, Customer Service Department. If the user is a minor, they must have the authorization of their parent or legal guardian to submit their data to Hotel Tramontana.

11. Applicable Law and Jurisdiction

All legal matters or issues relating to the website www.hoteltramontana.com are governed by the laws of the Kingdom of Spain, and the Courts and Tribunals of Castellón de la Plana (Spain) shall have jurisdiction to resolve all disputes arising from or related to the use of the website www.hoteltramontana.com.